Our Promise:
At Luv Your Beanie, we want you to absolutely love your purchases. If something isn’t quite right, no worries—we’ve got your back!
Easy Returns:
If you need to return an item, you can do so within 30 days of receiving it. The item must be unused, in its original packaging, and ready to find a new home. Simply contact us, and we’ll guide you through the process. Please note that return shipping costs are on you, but we promise it’s worth it for the peace of mind!
Exchanges & Store Credit:
Prefer a different colour or style? No problem! We offer exchanges and store credits so you can get exactly what you need. Just reach out to our friendly customer service team, and they’ll sort it out for you.
Refund Timing:
Once we receive your return, we’ll process your refund within 5-7 business days. Bear in mind it might take a little longer for the funds to appear in your account, depending on your bank.